Upload Your Prescription

Allowed: JPG, PNG, PDF (Max 5MB)

How to Upload Your Prescription

At Onus Pharma, we have designed our prescription upload process to be as fast, secure, and simple as possible. Whether you are ordering for yourself or a loved one, just follow these simple steps to request a price quote for your medication.

Step-by-Step Instructions

1. Prepare Your Prescription Ensure you have a valid prescription from a registered doctor or hospital.

  • Take a clear photo with your smartphone or scan the document.
  • Make sure the Patient Name, Doctor’s Name, Medicine Name, and Date are clearly visible.
  • We accept files in JPG, PNG, PDF, and WEBP formats.

2. Fill Out the Request Form Go to our [Upload Prescription] section.

  • Upload File: Click the “Choose File” button and select the image/document from your device.
  • Add Details: In the description box, you can mention the specific quantity you need (e.g., “3 packs” or “120 tablets”) or any other special instructions.
  • Contact Info: While optional, we strongly recommend providing your Email so we can send the price quote directly to you.

3. Click “Upload Prescription Now” Once you hit the button, your data is securely encrypted and sent directly to our pharmaceutical team. You will see a success message confirming we have received it.

How Our Medical Team Reviews Your Request

Your health and safety are our top priority. We do not use automated bots to process prescriptions; every single upload is reviewed by a qualified pharmacist.

Step 1: Clinical Verification Our pharmacist checks the uploaded prescription to ensure:

  • The medicine requested matches the diagnosis (if noted).
  • The dosage and strength are appropriate.
  • The prescription is current and valid.

Step 2: Stock & Price Check Once verified, we contact with the manufacturer for the specific brand or generic equivalent you need. We calculate the lowest possible price, factoring in any manufacturer discounts available at that time.

Step 3: The Response You will receive an email from info@onuspharma.com (usually within 2 hours during business days). This email will contain:

  • A confirmation of availability.
  • The required dosage cost.
  • A secure link or instructions on how to complete your payment and finalize the order.

Frequently Asked Questions

Q: Is my medical data safe?

Yes. We use strict encryption protocols to protect your personal information. Your prescription is viewed only by our authorized pharmaceutical staff for the purpose of fulfilling your order. We never share your data with third parties.

Q: Do I need a prescription for all medicines?

Yes. As a responsible pharmaceutical provider, we require a valid prescription for all oncology (cancer) and prescription-only medications to ensure patient safety and legal compliance.

Q: What if I can’t read the handwriting on my prescription?

Don’t worry! Our pharmacists are experts at deciphering medical handwriting. Just upload the clearest photo possible, and if we have any doubts, we will contact you for clarification.

Q: How long does it take to get a price quote?

We strive to respond to all requests within 30 to 60 minutes during our business hours. Requests uploaded overnight will be processed first thing the next morning.

Q: Can I upload a prescription from outside Bangladesh?

Yes, we accept valid international prescriptions. We ship medicines globally to patients in need, ensuring all necessary customs and shipping documentation is handled professionally.